Once you place the $50 deposit, you lock in our exclusive VIP pricing, which is even lower than the Super Early Bird discount. Here is the price breakdown:

For Filament Maker M1, the exclusive VIP price is $649 — saving $500 off the $1149 MSRP, while the Indiegogo Super Early Bird price will be $799.

For Filament Shredder R1, the exclusive VIP price is $349 — saving $300 off the $649 MSRP, while the Indiegogo Super Early Bird price will be $499.

For Filament Maker M1 & Shredder R1 Bundle, the exclusive VIP price is $899 — saving $800 off the $1699 MSRP, while the Indiegogo Super Early Bird price will be $1199.

Furthermore, if your order includes the Creality Filament Maker M1, you will get a 'Starter Kit' including 2kg of PLA pellets and five 50g packs of coloring masterbatch—everything you need to produce your first 1kg spool immediately.

By placing a 100% refundable $50 deposit, you will secure the biggest discount on Indiegogo. Your VIP status grants you an extra $150 OFF the Super Early Bird price for any single units, or a massive $300 OFF if you choose the M1 & R1 Bundle.

Furthermore, if your order includes the Creality Filament Maker M1, you will also receive a complimentary "Starter Kit", which includes 2kg of PLA pellets and five 50g packs of coloring masterbatch.

1. After the Indiegogo campaign goes live, use the same email address to log in to Indiegogo, choose the reward tier you want in the Super Early Bird price.

2. According to Indiegogo payment scheme, your card will be automatically charged after the campaign ends. After that, we will initiate the refund within 14 working days. The $50 deposit will be refunded to your account using the same payment method you used for placing the deposit, and the additional discount will be will be refunded via the payment method chosen when purchasing on Indiegogo.

After the campaign concludes, we will initiate the refund within 14 working days. Your VIP benefits will be returned to you in two parts after the campaign concludes: $50 deposit via the same payment method you used and the additional VIP discount ($150 for single units or $300 for the M1 & R1 Bundle) will be processed as a partial refund via Indiegogo.

Please ensure the email address used for your deposit matches your Indiegogo account email.

During checkout, if you checked the box for "email me with news and offers," you will receive a confirmation email. This email confirms your successful deposit purchase.

We use the email address to match our pre-order list and verify your deposit benefits. Using the same email ensures a smooth process for applying your discount.

Each deposit applying to one order. If your order contains multiple products and you wish to apply additional deposit benefits, please contact our support team at crowdfunding@creality.com for manual adjustment.

Yes, absolutely. Your deposit is not tied to a specific model. It applies to any SKU (M1, R1, or bundles), ensuring you lock in the biggest discount.Please note: The complimentary "Starter Kit" is an exclusive bonus only for the M1 or M1 Bundle.

If you have paid the deposit but miss the Indiegogo campaign, please note that you will no longer be eligible for the exclusive discounts or the "Starter Kit" bonus. However, there is no need to worry—we will automatically refund your $50 deposit within 14 business days after the campaign concludes.

Yes, We offer worldwide shipping to most countries and regions. However, due to the dynamic nature of international logistics and regional policies, shipping availability may vary for certain remote areas or locations with restricted courier services. If you are unsure whether we can deliver to your specific address, please contact our support team at crowdfunding@creality.com and provide your city and zip code. We will check the real-time shipping status for you.

We are actively working on optimizing our product and are pleased to announce that we are ontrack to begin shipping in Q2 2026. Delivery times may vary depending on your location.

We offer Free Shipping to the Contiguous United States, the United Kingdom, and all EU countries.For other regions, we are still finalizing the logistics plan with our suppliers, and the exact shipping costs are being confirmed. We will cover the majority of the shipping expenses to keep it affordable for you. We’ll share the final details once confirmed.

Please note that the price already includes VAT and customs fees.

Please contact our customer service at crowdfunding@creality.com. We will reply as soon as possible.

We offer a 1-year warranty on the entire machine, excluding consumable and wear-and-tear parts.